Financial Reports

Open the Financial Reports page

Start here to view your clinic's financial reports.

1. Log in as an Admin using the round user icon in the top-right corner, then Log in as... and pick an Admin.
2. In the left sidebar, click Financial Reports.
3. Wait for the page to load — it opens on the Profit & Loss tab for the current pay period.

💡 Tip: Only Admins can open this page — everyone else sees an "Access Denied" card. It is also a development-only page, hidden in the live/production build.

Move between pay periods

1. Click Previous to go to the earlier pay period.
2. Click Current to jump back to the period you're in (it becomes highlighted).
3. Click Next to move to the following pay period.
4. After each click, check the grey box — the Period: label and Pay Date: update and all three reports refresh automatically.

💡 Tip: Pay periods are semi-monthly: the 1st–15th (paid the 18th) and the 16th–end of month (paid the 3rd of the next month).

Report on a custom date range

Use this when you need a range that isn't a standard pay period.

1. Click Custom Range. A Pick a date range button (with a calendar icon) appears next to it.
2. Click Pick a date range to open a two-month calendar.
3. Click your start date, then click your end date on the calendar.
4. The grey box now shows Custom Period: with your dates, and all three reports refresh to cover that range.
5. To return to standard pay periods, click Previous, Current, or Next — this turns off the custom range.

Read the Profit & Loss statement

1. Click the Profit & Loss tab.
2. Read the Profit & Loss Statement card — revenue is cash-basis (money collected, including package/prepay purchases) and costs are accrual.
3. Review the sections top to bottom: Revenue (Services & Packages, Product Revenue, Total Revenue), Cost of Services (COS) (Practitioner Payouts, Product Costs, Total COS in red), Gross Profit, Operating Expenses (Staff Payouts, General & Admin, Total Operating Expenses in red), and Net Profit.

💡 Tip: Net Profit is the bottom line — shown in green if positive, red if negative.

Read the Sales Breakdown

1. Click the Sales Breakdown tab.
2. Read the three side-by-side tables: Revenue by Service, Revenue by Practitioner, and Revenue by Payment Method (each payment method shows a small icon).
3. Scroll within any table if its list is long — the column headers stay pinned at the top.

Read the Cash Flow statement

1. Click the Cash Flow tab.
2. Read the Cash Flow Statement card — "Cash in" is the actual payments collected (it reconciles to the card processor plus cash/check).
3. Review Cash from Operations: Cash from Sales (green, money in), Practitioner & Staff Payouts, Product Costs (COGS), and Operating Expenses (all red, money out), then Net Increase/Decrease in Cash at the bottom.

💡 Tip: This is a simplified statement — it does not account for non-cash items like depreciation or changes in accounts receivable/payable.